Refund & Cancellation Policy

1. Overview

Because our services are creative and begin promptly after purchase, refund eligibility depends on how far your order has progressed. We aim to be fair to both clients and creators.

2. Before Work Begins

If your order has not been started, you may request a full refund. Cancellations are processed quickly once confirmed with our team.

3. Work In Progress

If a creator has already started, we can offer a partial refund reflecting the portion of work completed. Any non-refundable third-party costs already incurred may be deducted.

4. Completed & Accepted Orders

Once deliverables are completed and accepted (or the revision period has ended), orders are generally non-refundable. If you are unsatisfied, contact us — we will work with you to make it right through revisions where applicable.

5. Digital Goods & Add-ons

Certain digital products, licenses, and non-reversible add-ons may be non-refundable once delivered. This will be noted at the time of purchase where relevant.

6. How to Request a Refund

• Email vantastudiossupport@gmail.com with your order ID and reason.
• We typically respond within 1–2 business days.
• Approved refunds are returned to your original payment method or wallet.

7. Processing Time

Refunds are initiated promptly but may take several business days to appear, depending on your payment provider.

8. Disputes

If we cannot resolve an issue directly, we may use order records, messages, and delivered files to determine a fair outcome.